hero "It takes each of us
to make a difference for all of us."
Jackie Mutcheson
About Us
We are a tightly knit group...
of very few intensely and uniquely qualified and experienced folks. We carefully craft and deliver an amazing volume of big results from our suburban Chicago base. While our work has fundamental impact on the development and design of workplaces, we are not a design practice.
We are researchers and applied problem solvers.
We rely on both science and craft. Our work is very knowledge intensive and demands a lot of specific and particular kinds of experience. It is the kind of experience that is rare and only found at the thinly populated, leading edge of workplace change. This is "hands-on, in the trenches, asking-listening- watching-learning, skeptical- opportunitstic-creative, content-intensive, knowledge-based" work for which very few people are qualified or well-suited.
We are consultants
We are a research-bassed consulting practice focused on the performance of people at work - the convergence of their behaviors, tools, processes, practices, technologies, and workspaces. We develop and test prototypical ideas and concepts to yield practical, effective, high-performance solutions that designers and architects can implement with our input and guidance.
Our fearless leader
Tim Springer started this business in 1982. He's a serious guy with some heavyweight credentials, but he manages to hide it well. He enjoys sharing his passion while teaching and learning from others. He applies his significant experience and expertise to our projects and infuses our team and our work with his spirit of fun and serious play.
Our Mission
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Do cool stuff, with people we trust, have fun, add value and make money
What We Value
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Our strength lies in two views of value - our core values and the value of our services.
- Be brave, have courage
- Always tell the truth
- Laugh often - have fun
- Live up to your name
- Share your passion
- Express yourself creatively
- Think big, do small, learn fast
- No one of us is as smart as all of us
- Respect, share, include, teach, learn
- Do your best - and then some
- Deliver more than you promise
- Means are as important as ends
Our core values include simple statements that guide how we act, how we treat one another and how we approach our engagements:
We Add Value
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The value we add is rooted in our beliefs about workplace. Workplaces are tools. The return they deliver depends on how well they match the work and support the workers. Most can be improved.
